The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy and basic economy class.

but the key to their longer-term success will be how well they manage economic headwinds without compromising on customer experience.” According to their rankings, which are based on survey responses ...

JetBlue is one of the more beloved airlines available right now with its blend of budget prices and customer-friendly ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

JetBlue’s Mint Experience Mint brings a fresh take on ... The airline’s rise from fourth in premium economy and fifth in economy customer satisfaction last year reflects strong momentum ...

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...

JetBlue sees its customer experience investments as the way through economic uncertainty. Like other airlines, JetBlue is leaning on premium offerings and its loyalty program as consumers pull ...

U.S.-based airline JetBlue is known for keeping its prices low while maintaining a high level of customer experience. JetBlue includes standard features not seen on many other carriers ...

When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

JetBlue will publish the eligible flight routes by 3 p.m. on the Friday beforehand each week. Customers who fly on the specialty Dunkin' aircraft will not only get a unique experience, but also ...

“But it’s clear that market dynamics are changing and will likely affect passenger experience in ... March 2024 and March 2025. JetBlue topped the chart in customer satisfaction for its ...