A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...

Millions of Kroger shoppers swipe or enter their loyalty card at the checkout every day, allowing the retailer to tabulate ...

Investigation finds Kroger uses customer data to estimate income and target discounts—sometimes inaccurately. Shoppers with ...

Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using this ...

So what it means is many people will get personalized discounts. A lot of people love discounts and it’s a free loyalty ...

Shoppers at Kroger, one of the nation’s largest grocery chains, have been unknowingly paying full price at checkout for scores of items—from meat and vegetables to juice, rice, and alcohol ...

You’re shopping for your family at a Kroger-owned grocery store when you notice a sale price on Cheerios cereal and grab a box, but later at the checkout, it rings up for full price.

Still, one thing is consistent: “You really have to double down on your best practices ... having data-driven agility, strong fundamentals, and a plan. For Kroger, that means staying laser ...

Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using this information to power its “precision marketing” division. The data ...