A woman went to Starbucks expecting a personalized message on her cup. Her disappointment sparked conversation about new ...

Yes, the return of artful coffee cups is upon us. Starbucks has instructed employees to include personalized messages on each ...

The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things ...

Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees.

Advertising One barista drew stars on paper cups. Starbucks will require workers to add handwritten notes on cups starting Feb. 24, according to a memo seen by Bloomberg News, but were encouraged to ...

Starbucks mission for 'every cup' being 'crafted to brighten your day' has caused backlash among employees and customers ...

Starbucks baristas have mixed feelings about one of the chain’s new initiatives. The coffee giant has once again told its workers to write personalized messages on to-go cups. The practice ...

Drawings of dogs, cats, birds and bees. Starbucks baristas are scribbling on customers’ to-go coffee cups again, part of new CEO Brian Niccol’s “Back to Starbucks” strategy to humanize the ...

Starbucks coffee cups have long been something of a status ... including new ceramic mugs for dine-in customers and macchiato art. Also see: Starbucks reverses its open-door policy The new ...

(Bloomberg) -- When customers walk into Starbucks on Monday ... Bathrooms and free water cups will be available to paying customers only, a policy reversal that has divided store workers.