AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling into its telephone support lines has to wait on hold for more than five minutes, they will receive a $5 Visa gift card.
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make ...
According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
Temple University’s Critical Infrastructure Ransomware Attacks (CIRA) database now contains over 2,000 entries.
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
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