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Agility, Data and Human Connection: Greg Kihlstrom’s Vision for Digital Transformation
Contributor of the Year Greg Kihlstrom on agile leadership, composable architectures, and fostering trust through shared data ...
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AI, Voice of the Customer, Employee Insights: Brianna Langley-Henderson's Vision for CX Innovation
Contributor of the Year Brianna Langley-Henderson on empowering frontline employees and aligning customer data with corporate ...
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AI and Data Mastery: Myles Suer’s Vision for Transforming Customer Experiences
Contributor of the Year Myles Suer on hyper-personalized journeys, AI's transformative power, and the data-driven future ...
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Phygital, Empathy and AI: Justin Racine’s Vision for Reshaping Ecommerce
Contributor of the Year Justin Racine on phygital shopping, AI buddies and the next big retail trends brands can’t ignore.
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7 Predictions for Tech in 2025
Looking ahead to 2025, the question of whether companies can generate a return on investment — especially in generative AI — ...
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Digital Experience 2024: Insights From Frontlines of AI, CMS and DXPs
How AI, CMS and DXPs defined digital experiences in 2024, with insights from ground-floor practitioners and industry data and ...
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The CMO's Roadmap to Marketing Technology Success
How CMOs can strategically leverage the right technology to encourage and drive marketing innovation and achieve their ...