JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy and basic economy class.

JetBlue, Delta, Alaska and Southwest all ... be how well they manage economic headwinds without compromising on customer experience." Delta airlines passengers planes, Airbus A220-100 (front ...

JetBlue’s Premium Mint ® Experience Ranked Highest in On-Board ... it has been ranked the top airline for first/business class customer satisfaction in the J.D. Power 2025 North America Airline ...

JetBlue’s Mint Experience Mint brings a fresh take on ... The airline’s rise from fourth in premium economy and fifth in economy customer satisfaction last year reflects strong momentum ...

“But it’s clear that market dynamics are changing and will likely affect passenger experience in ... March 2024 and March 2025. JetBlue topped the chart in customer satisfaction for its ...

JetBlue ranked highest for business/first ... be how well they manage economic headwinds without compromising on customer experience.” Still, some airlines are seen more favorably than others.

retail and customer service said in a statement. “But it’s clear that market dynamics are changing and will likely affect passenger experience in the coming weeks and months. Airlines will ...